The country’s leading automobile distributor, Croco Motors recently scooped the Eicher -Highest Business Growth award in Africa at the Eicher Annual Dealer Conference.
The award is a recognition of Croco Motors’ exceptional performance in the sales and distribution of Eicher vehicles in Zimbabwe.
Eicher Motors Limited is an Indian multinational automotive company that manufactures motorcycles and commercial vehicles.
Croco Motors’ success can be attributed to several factors, including its customer-centric approach, innovative solutions, and vigorous marketing strategies.
In addition, Croco Motors has also been recognized for its innovative solutions in the Eicher segment which has won it several accolades.
Over the years, the company has consistently grown its market share in the Eicher segment, with a focus on delivering top-notch products and exceptional customer service.
It’s commitment to providing exceptional customer service has been a driving force behind its success, with a focus on building long-term relationships with its customers.
The company has introduced a range of customized solutions to meet the specific needs of its clients, including financing options and after-sales support.
One of the key ways in which Croco Motors achieves this is through its after-sales support. The company has a dedicated after-sales team that provides support and assistance to customers after they have purchased their Eicher vehicle.
This includes regular maintenance and servicing, as well as repairs and replacements using original spare parts. Croco Motors also places a strong emphasis on providing personalized service to its customers. The company’s sales team takes the time to understand the specific needs of each customer, providing customized solutions and recommendations to meet their requirements.
The company has invested heavily in marketing and advertising, with a focus on building brand awareness and promoting its products and services to potential customers.
Croco Motors’ award-winning business success in the Eicher market demonstrates the company’s consistent commitment to addressing customer needs. The company has constantly increased the industry standard by providing its clients with high-quality products, great customer service, and innovative solutions.
